520 W Erie Suite 340
Chicago, IL 60654
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Customer Service

TOLL-FREE: 888.3CHECK1 (324-3251)
FAX: 312.276.8989
M-F 7a – 6p CST.

Are you an applicant or student with questions about your order?

Customer Service
888-324-3251 ext. 2
If you do not know your package code, it is spartanburg.

Are you an existing client or administrator?
Customer Service
888-324-3251 ext. 2

Sales and General Information
888-324-3251 ext. 1

If you need assistance anytime during the use of this website please contact us.
Comments or suggestions that can help us provide higher quality services to you are greatly appreciated. If there is a problem on our web site please let us know. Your comments are always welcome.

NOTE: If you are a student and need to check the status of an order, all reports are released to you by email within 24hours once the background and/or Drug Screening test results are complete. See FAQ for more answers to other common questions

NOTE: If you are a voucher holder please note that all voucher processing can be delayed depending on the issuing agency. Please check with the agency that issued your voucher for processing status.